How much do the satchels cost?
Temando offers complimentary satchels via our carrier partners for your use.
How many satchels can I have?
Your order should be based on your weekly volumes. Please note that the carriers will monitor the amount of satchels you order vs. the amount of bookings that you make. If they note a large discrepancy, they will stop providing satchels for your use.
Which satchels should I use?
Please ensure you are using the satchel size that corresponds to your booking and your chosen carrier.
If you use another carriers satchels, there is a risk that the item will not be collected.
If you have run out of the satchel bag in the size you need, please ensure you size up not down to avoid additional charges.
How do I order satchels?
Simply head over to http://temando.com.au/customers/satchel-orders & complete the online form. Once processed our team will confirm your order and advise of the expected delivery date. Generally satchel orders are received within 5-7 business days of your order being placed.